visions>ideas>actions

Satisfied customers are our best reference

In the past few years, we have successfully identified the commercial potential of many well-known and leading companies in various industries (e.g. pharmaceutical, telecommunications, services, automotive, financial sector, energy, real estate, public sector, etc.) in Europe, USA and the Middle East and effectively and sustainably increased their enterprise value through the right strategy and measures.

References

Reference Projects

You will find below selected success stories and opinions of our customers.

Make Your Business Your Success

CRM Project—analysis of CRM processes including
- recording and analysis of actual CRM processes (as-is analysis)
- recording and analysis of actual ICT infrastructure (as-is analysis)
- concept and development of a questionnaire for customer survey
- concept and development of a questionnaire for employee survey and management interviews
- concept and development of a questionnaire for supplier survey
“We were already convinced of the competence of Mr. Khosravani after our first meeting. Our impression of his professionalism in the field of CRM was confirmed in the project: Mr. Khosravani delivered quality—on time and cost-efficient. He always gave us a broad holistic view of CRM and accompanied this with professionalism and integrity. And he responded and reacted to different situations, employees and issues individually within the various corporate processes.” (Stephan Kuester, Commercial Director, Gebr. Graef GmbH & Co. KG).

CRM-Projekt – Konzeption und Aufbau einer Datenbank für Wettbewerbsanalysen und einer Kundendatenbank inkl.:
- Analyse und Ist-Aufnahme der Kundendaten
- Analyse und Ist-Aufnahme vorhandener IT-Infrastruktur
- Erstellung eines Sollkonzeptes für die Aufbau der Datenbank
- Design und Aufbau der Datenbank mit MS Access
- Datenpflege in der neuen Datenbank
- Etc.
„Herr Khosravani arbeitete in der Business Development unseres Unternehmens, seine Aufgabe war es, 1) eine Datenbank für Wettbewerbsanalysen und 2) eine Kundendatenbank einzurichten, und beide Aufgaben wurden zufriedenstellend erfüllt. Bijan erwies sich als ein sehr gewissenhafter Arbeiter, der innerhalb einer relativ kurzen Zeit, die er für uns arbeitete, zweifellos sehr positiv zu unserem Geschäft beitrug. Er ist ein Mann mit Visionen und ist hochmotiviert bei der Erfüllung seiner Aufgaben. Wir hatten keine Probleme, Bijan in direkte Kundenkontaktsituationen einzuführen.“ Alexander C Hanton, Business Development Manager, Lucas Electrical Systems, Heavy Duty, London, England, UK.

CRM Project—analysis and optimization of CRM processes including
- recording and analysis of actual CRM processes (as-is analysis)
- recording and analysis of actual ICT infrastructure (as-is analysis)
- concept and development of a questionnaire for customer survey
- concept and development of a questionnaire for employee survey and management interviews
- development of an optimization concept for CRM
“As a small business, we have limited resources, both financially and personally. And yet we have to deal with topics such as customer relationship, IT and social media. Mr. Khosravani was the right advisor for us. He knows the difficulties and competencies of a small business, and above all, gave us fair advice. Already after our first conversations he had ideas and solutions about how we could build up our customer relationship management competently and cost-effectively. He also helped us to cancel some unnecessary and costly IT contracts and applications to save money. He has always given us a broad holistic view of operating, management and CRM topics, and guided these professionally. So, the cooperation with him was very successful. He appeared very human and friendly.” (Regine Richter Sawer, Managing Director, Rueggeberg Arbeitsschutz GmbH).

Here is a selection of our successful projects
- 10 successful CRM implementations at well-known companies of various sizes, among others in Germany and Luxembourg
- 5 successful ERP launches (SAP full lifecycle implementation) for international companies, among others in Germany, USA and Iran
- 5 successfully founded and accompanied start-ups in various business areas, among others in Germany and the UK
- Creation of several business blueprints for well-known companies of different sizes
- Developing several country analyses (e.g. Turkey, Poland, Iran and UAE) for international companies of different sizes
- CRM research project for one of the world’s top 10 telecommunications companies. How to utilize a customer equity management approach as the foundation for a truly customer-centered company and strategy